Bromley trading standards are warning residents to be on their guard against credit card criminals out to trick members of the public of their cards and vital banking information after a resident told how she was duped by criminals who pretended to be calling from the Apple store in Bluewater.
The unsuspecting member of the public was told two young lads were using a clone of her credit card to try to buy expensive ‘i’ phones. The caller said the lads had fled when challenged but the store had called the police and that she should now telephone her bank. The caller reassured the resident the call was genuine by getting her to hang up and telephone her bank for confirmation.
Rob Vale head of Bromley trading standards said: “The scam works by the criminal caller staying on the line and then answering the new call, tricking the victim into believing they are on a new call to their bank.
“The fraudster will then either ask the person for their PIN number or ask them to key their PIN into their telephone keypad before saying the bank will be sending a courier to collect the card.
“Needless to say the courier will be part of the scam with the criminals ending up with the credit card and PIN number.
Bromley’s executive councillor for public protection, Cllr Tim Stevens added, “This is a variation on the “courier scam” and residents should remain suspicious of any call that requests personal banking information. “Criminals are continuing to become highly sophisticated in their attempts to trick consumers into giving this information away”.
If you wish to discuss any form of scam please contact the Citizens Advice Bureau helpline on 08454 040506.