SAINSBURY'S REDUCE FREE PARKING TO JUST TWO HOURS – Chamber of Commerce call for cross-borough action as parking survey launched

SAINSBURY’S REDUCE FREE PARKING TO JUST TWO HOURS – Chamber of Commerce call for cross-borough action as parking survey launched

Sainsbury’s have reduced the amount of free parking in the former public car park behind their store on Westow Street, Crystal Palace to just two hours.

The move has sparked protests – and some support – on social media.

A Crystal Palace Chamber of Commerce told News From Crystal Palace: “This is all the more reason for a cross borough steering group to address the issue of parking. “It is highly negligent of the diverse councils not to have a unified parking policy for the Crystal Palace town centre.

“We have been fortunate to have had three hours free parking at Sainsbury’s for several years.

“Lack of parking is the one single issue that has most detrimental impact on trade and one that creates a negative perception of the Crystal Palace Triangle as a destination.

“There are no immediately identifiable locations for public parking space in any of the Lambeth, Croydon or Bromley-controlled streets in the area and strategic emphasis seems to be focussed entirely on finding land for housing re-development.

“Parking will remain a low priority until central government puts pressure on local councils to prioritise this issue.

“The new Crystal Palace Neighbourhood forum is a good position to take advantage of the government’s own localisation bill and force the parking issue higher up the agenda.”

News From Crystal Palace contacted Croydon North MP Steve Reed, GLA member for Croydon and Sutton Steve O’Connell (who is also a Conservative councillor in Croydon) and the six local Croydon ward councillors for their reaction.

So far, only Mr O’Connell has responded. He told News From Crystal Palace: “This is Sainsbury’s not the council’s. “It will have a negative effect on other shops obviously, as people will have less time to spend in Crystal Palace. “Not welcomed.

A Sainsbury’s spokesperson said: “Following customer feedback, we’ve made some changes to the car park limits. “This is to ensure that spaces are available for customers when they visit the store.”

News From Crystal Palace ‘Googled’ Sainsbury’s Upper Norwood parking where a display panel says:   People typically spend 25 min here.


In collaboration with CPneighbours, Crystal Palace Chamber of Commerce want to hear from you about town centre parking. Sainsbury’s have changed their parking to a maximum of 2 hours (24 hours a day).

Historically, car parking has been free in the outside car park since the Norwood Heights development – which began with a Safeway supermarket in the trading area, now occupied by Sainsbury’s . In 2014 a maximum three hour parking restriction was introduced in the indoor and outdoor car park.

CPneighbours is a community led neighbourhood forum for Crystal Palace and Upper Norwood. For more information please see

In accordance with the Data Protection Act 1998, your details and information provided will not be shared with third parties and will be used solely for the purpose of the project. All information will be treated in the strictest confidence.The survey can be found on the website.


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